Frequently Asked Questions

About Our Fleet & Booking

Our limousine service rates vary depending on multiple factors like the type of limousine, number of hours, distance, pickup and drop-off location, special requests and more. Please contact our customer service team for a detailed quote based on your requirements.
Our minimum booking time is typically 1 hour. However, it may vary depending on the availability and specific terms of your booking.
Our maximum booking time is typically 8-10 hours per day. However, for more extended events or occasional bookings of multiple days or longer, we can discuss customized arrangements.
Our limousines come in different sizes and styles, accommodating groups of various sizes. Our most common limousines can seat up to 8 people, while our largest can accommodate up to 20 people.
Yes, you are welcome to bring food and drink in the limousine, subject to the specific terms of your booking. We recommend discussing this with our customer service team to ensure we can accommodate your requests.
We have a strict no-smoking policy in all our limousines. This policy is to ensure the comfort and safety of our passengers as well as to comply with the laws and regulations of the places where we operate.
Yes, you can play your own music in our limousines, subject to our policies and any necessary licensing requirements. Our chauffeurs are happy to assist you in connecting your mobile device or other music sources to our sound systems.
Our cancellation policy varies based on the type of booking, duration, and other factors. We aim to be flexible and fair in our cancellation policies and work with our customers to resolve any issues. Please consult our customer service team regarding the specific terms of your booking and cancellation policy.
Gratuity is appreciated but not mandatory. If you enjoyed the services of our chauffeur and wish to tip, the industry standard ranges from 15% to 20% of the total cost of the booking. If you choose to tip, we encourage you to do so directly to the chauffeur at the end of the trip.
Booking a limousine with us is easy and straightforward. You can contact us via phone, email, or our website and provide us with your details, including the type of limousine, date, time, and location of pickup and drop-off. Our customer service agents will guide you through the process, answer any questions you may have and provide you with a detailed quote and confirmation of the booking. We pride ourselves on making sure our customers experience the highest standard of service from start to finish.